Our Investment In Ciridae: Serving the 99% of Businesses AI Has Left Behind

There's a quiet assumption baked into most enterprise AI solutions: that the customers that matter are Fortune 500 companies, software-native enterprises, and organizations with large internal engineering teams. The logic follows naturally – they have the budgets, the data infrastructure, and the talent to adopt new technology.

But the “real economy” looks very different. It’s home services companies, industrial services firms, healthcare operators, and construction companies. These businesses are operationally complex in ways that resist easy fixes. Many have fragmented systems, manual workflows, and decades of accumulated process that no software vendor has successfully untangled. They don't need another AI copilot. They need AI that actually operates their businesses. 

This is where Ciridae comes in, and today we're excited to announce Accel's investment.

Ciridae is building AI operating systems for businesses that the current wave of enterprise AI solutions has overlooked. Their starting point is a diagnosis we think most of the industry has wrong: AI adoption isn't a tooling problem, it's an implementation problem. Many businesses already have access to powerful models. What they lack is the ability to redesign workflows, integrate fragmented systems, and operationalize AI inside day-to-day operations.

Ciridae closes that gap by combining a proprietary AI platform with deep operational expertise. They embed directly alongside customers, identify the highest ROI workflows, and rebuild them as AI-native systems that automate work across accounting, customer operations, dispatching, CRM, and other back-office functions. The output isn't a dashboard or an assistant. It's a system that runs core aspects of the business, deployed in days rather than months or years.

We believe this is one of the most underappreciated opportunities in AI right now. The "meaty middle" of the economy represents thousands of operationally complex businesses that will never build internal AI teams, but urgently need to modernize. It is an enormous market that remains largely untouched.

We were equally impressed by Ciridae’s founders, Jack Soslow and Jack Weissenberger, who combine rare operational intensity with deep technical fluency. From our earliest conversations, it was clear they understood not just the technical opportunity, but the realities of deploying AI inside real businesses. They’ve assembled an exceptional team, and have already transformed complex operations inside companies across the country. We believe they are just getting started. 

Welcome to the Accel family, Ciridae.