Founders

Girish Mathrubootham

Shan Krishnasamy

Freshworks

The idea for this user-focused, cloud-based customer service software was sparked after a distressing customer service experience. Originally called Freshdesk, the company has been at the forefront of democratizing CRM software since 2010. In 2017, the company was rebranded as Freshworks to accurately capture the integrated suite of SaaS products. By delivering a solution that’s ready to go, easy-to-setup and use, the innovative customer engagement software has become the trusted CRM for businesses of all sizes.Accel led the first-ever investment in the company in 2011 and has participated in every subsequent financing round.

"Winning or losing is not something that motivates me, but learning is something. So, even if I learn and fail, or if I want to do something new and I don’t know anything about it, I will learn and try, but if I fail, I’m okay. I start with ‘I play to win’, but I’m not afraid to lose."
Girish Mathrubootham, Founder & CEO
2011
Oct
Seed / Series A
2012
Apr
Series B
2013
Oct
Series C
2014
Jun
Series D
2015
Apr
Series E
2016
Nov
Series F
2018
Jul
Series G
2019
Dec
Series H
Noteworthy
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